# Troubleshooting
### Login Issues
 **Cannot Login:**
 Check phone number is correct  Verify password (case-sensitive)  Use "Forgot password?" to reset  Check internet connection
 Clear app cache or reinstall
###  Forgot Password:
 Tap "Forgot password?" on login  Follow reset instructions
 Check phone/email for reset code  Create new password
### Payment Issues
 Payment Not Showing:
 Wait 1-2 business days for processing  Check payment schedule for updates
 Verify bank transaction was successful  Upload clear payment receipt
 Contact support with reference number
###  Upload Failed:
 Check internet connection  File size max 5MB
 Use JPG, PNG, or PDF format  Take clear photos
 Retry later
**Account Issues**
###  Account Locked:
 Wait 30 minutes after failed login attempts  Use "Forgot password?" to reset
 Contact support for help
### Cannot Update Information:
 Fill all required fields
 Check correct format (phone, email)  Check internet connection
 Contact support if continues  Application Issues
### Application Stuck:
 Check status in "Pending" tab  Wait 2-3 business days
 Check for document requests  Contact support for update
 **Cannot Submit Application: ** Complete all required fields  Verify KYC status
 Check documents uploaded  Check internet connection  Review error messages
 Save draft and retry
### General Tips
 Check internet connection first  Update app to latest version
 Contact support: +91 80-10-60
 Have loan/reference number ready