LALCO STAFF APP
LALCO Staff App is a mobile application designed for LALCO employees to manage their daily work activities efficiently. It allows staff to access important information, manage assigned tasks, and update work-related data directly from their smartphones. The app helps employees stay connected with company systems anytime and anywhere, improving productivity and communication.
- Login Screen
- Home Screen
- Sales Screen
- Legal Screen
- Customers Screen
- Team Dashboard Screen
- Collateral Screen
- Special case Screen
- Note Details Screen
- Staff Screen
- Guarantor Screen
- Offer Loan Screen
- Location Screen
- Profile Screen
- Capture Screen
- Task Screen
- Introduction
Login Screen
The Login Screen allows authorised staff members to access the LALCO Staff application. From here, employees can log in to manage customers, track collections, and process loan applications.
Screen Fields
Email Address
Users must enter their registered company email address.
Example:
This email must be provided by the system administrator.
Password / PIN
Users must enter their secure password associated with their account.
Security features:
Sign In Button
After entering valid credentials, press Sign In to access the system.
If the login is successful, the system will open the dashboard.
Terms & Privacy
At the bottom of the screen, users will see the message:
This indicates that by logging in, the user agrees to the company's usage policies.
How to Log In
-
Open the LALCO Staff application.
-
Enter your email address.
-
Enter your password.
-
Tap Sign In.
-
You will be redirected to the main dashboard.
Common Login Issues
Incorrect Password
If the password is incorrect:
-
Check if Caps Lock is enabled.
-
Re-enter the password carefully.
Invalid Email
Make sure you are using your official company email.
Example:
Security Guidelines
Change your password regularly.
Home Screen
The Home Screen is the main screen of the LALCO Staff application. It provides agents with a quick overview of their daily tasks, collections, and customer activities.
From this screen, staff members can quickly access important features such as logging calls, scheduling follow-ups, offering loans, and managing tasks.
Header Section
1. Company Logo
The LALCO logo at the top represents the company and confirms that the user is logged into the official staff application.
2. Notification Icon 🔔
The bell icon shows notifications such as:
-
New assigned tasks
-
Follow-up reminders
-
Customer updates
-
System alerts
3. Menu Icon ☰
When tapped, a sidebar appears with the following options:
Menu Options
-
GPS Offline
Indicates the current GPS status. This helps agents know whether location tracking is active or not. -
Offer Loan
Access the loan offering feature to create or manage loan proposals. -
User
Access user profile information and settings. -
Payment Capture
Open the camera or capture feature to upload images or documents. -
Add Note
Create and save notes related to customers or tasks. -
Customers
Navigate to the customer management section. -
Staff
View or manage staff-related information. -
Logout
Securely log out of the application. - Gurantor
The guarantor details of each contract.
Overview Panel
This section shows a quick summary of the daily activity.
4.FieldOps Badge
Indicates the user is operating in Field Operations mode.
5. Welcome Message
Displays the logged-in staff member’s name.
Example:
6. Current Date
Shows the current working date for reference.
Activity Summary Cards
These cards show important performance indicators for the day.
7. Overdue
Displays the number of customers with overdue payments.
Example:
This helps agents prioritise collections.
8. Due Today
Shows the total amount that needs to be collected today.
Example:
9. Completed
Displays the number of collections completed tasks for the day.
Example:
10. Collected Today
Shows the total amount successfully collected today.
Example:
Quick Access Section
The Quick Access panel provides shortcuts to frequently used actions.
11. Follow-up
Used to schedule a future reminder to contact a customer again.
Agents can set:
-
Follow-up date
-
Follow-up notes
12. Offer Loan
Allows staff to create or propose new loan offers to customers.
This is typically used when:
-
A customer requests a loan
-
A new sales opportunity is identified
13. Payment Capture
This allows the user to add the payment collection receipt.
- The user can upload the collection receipt.
- And upload the receipt that will be reflected in the LMS, also
14. Add Note
Agents can record internal notes about customers or cases.
Notes may include:
-
Customer discussions
-
Payment promises
-
Special instructions
Bottom Navigation Menu
16. Home
Returns to the Dashboard screen.
17. Tasks
Shows all assigned tasks and pending activities.
18. Sales
Used to manage loan sales and offers.
19. Legal
Displays cases that require legal action or documentation.
20. Team
Shows team members and allows team coordination.
21. Customers
Provides access to the customer database.
Agents can:
-
Search customers
-
View loan details
-
Update records
Sales Screen
The Sales Screen allows staff to view and manage all loan sales within the system. It provides a searchable and filterable list of sales records, helping agents track contract details.
Header Section
Page Title
Sales
Indicates that the user is viewing the list of all sales records.
Description
Provides a quick explanation of the screen’s purpose.
Action Icon 📈
The icon on the right may be used to:
Search Function
Search Bar
Allows users to search sales by:
Filter Options
Users can filter sales based on their status
The filters above are displayed based on the user's role.
When the role is,
- Admin can view all the filters.
- g_dept, can all filters except the g department
- dept, can branch, unit and ini unit filters
- sec_branch can view the unit and the mini unit
- unit, can view,munit
- munit can see the filters; they can only see the search filters,
Sales List
Each item in the list represents a sale record. All sales(contract recodes) are active cases in LMSV1
Information Displayed
Each sales item shows:
Sales Details Screen
The Sales Details Screen provides detailed information about a selected contract. It allows staff to review contract details.
Header Section
Page Title
Sales
Indicates the user is viewing detailed information of a specific sale.
Description
Explains the purpose of this screen.
Back Button ←
Allows users to return to the Sales List Screen.
Action Icon 📈
May be used to view:
-
Sales performance
-
Reports or analytics related to the selected contract
Contact Information Section
This section displays key details of the selected sale/contract.
- contract type
- contract number
- loan amount
- customer name
- mobile number
- contract status
- disbursement date
- Organisation Hierarchy.
Legal Screen
Description
Search Function
Search Bar
Allows users to search by:
-
Contract number
Filter Options
Legal cases can be filtered by the following statuses:
-
Pending – When the collection team adds a contract that requires legal action in the Special Cases screen, it is initially listed with the Pending status.
-
Approved – After the legal team approves the special case, it is listed under the Approved status.
-
Closed – After the legal team dismisses or closes the special case, it is listed under the Closed status.
How to Use
View a Case
-
Open the Legal tab
-
Browse or search cases
-
Tap a case to view details
Legal Details Screen
The Legal Details Screen shows detailed information about a selected legal case and allows staff to take actions.
Legal Details Section
Displays key information about the legal screen.
Actions
Before taking legal action, the legal team must confirm the contract that requires legal action.
For that need to submit this legal action form.
- If the legal status is Approved by Legal, the status will be changed to Approved
- If the legal status is Dismissed by Legal, the status will be changed to Close
How to Use
View Details
-
Select a case from the list
-
Review all details
Customers Screen
The Customers Screen allows staff to view and manage all customers in the system. It provides a searchable list, filter options, and quick access to customer details.
Header Section
Page Title
Customers
Description
View your customer list and manage customer records.
Search Function
Search Bar
Search by customer
Allows users to search by:
-
Customer Name
-
Phone Number
Filter Options
Users can filter customers by status:
In the filter options, there are two main sections.
- Sales Team
- Collection Team
When the filter is Sales Team below filters can apply,
- G department
- Department
- Branch
- Unit
- Mini Unit
When the filter is Collection Team below filters can apply,
- G department
- Department
- Collection Unit
- collection tl
- collection
The above filters will display like this.
When the user role is admin
- The admin has both sales and collections and can apply all the filters mentioned above.
When the user role is gdept
- The gdept has both sales and collections and can apply all the filters mentioned above except G department.
When the user role is dept
- The dept has both sales and collections and can apply all the filters mentioned above except G department and department
When the user role is branch.
- Display only the sales team.
- Display the unit and Munit filters
When the user role is unit.
- Display only the sales team.
- Display the Munit.
When the user role is MUnit.
- Only the search bar filter can be applied.
When the user role is collection unit.
- Display only the collection team.
- Display the collection tl and collection filters
When the user role is Collection tl.
- Display only the collection team.
- Display the collection.
When the user role is Collection.
- Only the search bar filter can be applied.
Customer List
Each item represents a customer.
Example:
-
user – 02056087740
Information Displayed
Each record shows:
-
Customer Name
-
Phone Number
How to Use
View a Customer
-
Open the Customers tab
-
Browse or search the list
-
Tap a customer to view details
Customer Details Screen
The Customer Details Screen shows detailed information about a selected customer and allows staff to start visits to cutomer.
Customer Details Section
Displays key information:
-
Name → Customer Name
-
Phone Number → Contact number
-
Address → Unit, Village, City, Province
-
Contract Numbers → Linked contracts
Actions
Start Visit
Used to begin a field visit related to the customer.
Used for:
-
Customer visits
How to Use
View Details
-
Select a customer from the list
-
Review all details
Start Visit
-
Tap Start Visit
-
Proceed with visit
-
Update visit remarks, GPS location, payment status if needed
Navigation
Customers Screen → Select Customer → Customer Details Screen → Start Visit
Add Visit Result Screen
This screen is explained in the task description. The navigation also redirects to the same screen described in the task (Customer Visit).
Team Dashboard Screen
The Team Dashboard Screen provides a quick overview of team performance, task distribution, and case analytics. It helps staff monitor monthly cases.GPS offline count.
Header Section
Date Indicator
Displays the current working day.
Example:
Page Title
Team Pulse
Shows that this section focuses on team activity and performance.
Team Summary Cards
This section provides a quick snapshot of team activity:
-
Open Tasks → Total number of tasks
-
Done Today → Tasks completed until the current day
-
Overdue → Overdue contract count
-
Active Cases → Total ongoing contract count handled by the team
Department Tasks
Tabs
Users can switch between departments:
-
Collections team
-
Sales team
This allows viewing performance data for each department separately.
User can apply the gdept, dept, sec_branch, unit,munit filter for the sales team.
User can apply the gdept, dept, collection unit, collection tl and collection filter for the collection team.
Analytics Section
Case overview
Done Today - Today payment collection contract count
- Active cases - Total active contract count
- Open Task - Total task count
- Overdue - Total overdue contract count
Monthly break down
Monthly Cases
Displays a visual breakdown of case categories. These amounts will display according to the applied payments.
Includes:
-
This Month
-
Last Month
-
2 Months Delayed
-
OA Cases
Each shows:
-
Number of cases
-
Percentage contribution
How to Use
View Team
-
Open the Team tab
Switch Department
-
Tap Collections / Sales
-
View updated analytics
Collateral Screen
The Collateral Screen allows staff to view and manage contracts, where GPS tracking and view details of the collateral of each contract
Access Path
Search Function
Search Bar
Allows users to search using:
-
Contract number
Filers
The user can filter GPS offline and GPS online collaterals separately.
Collateral List
Each item represents the collateral details of the contracts
Information Displayed
-
Contract Number
-
Engine Number
- Customer name
How to Use
View Contracts
-
Open side menu
-
Browse the list
- Click the collateral
Collateral Details Screen
Displays detailed information about a selected GPS offline contract.
Header Section
Page Title
Collaterals
Description
Contract Information
Displays complete details of the selected contract:
-
Customer Name → Name of the customer
-
Phone Number → Contact number
-
Contract Number → Unique ID
-
Car Information → Vehicle model and details
-
Car Engine Number → Engine ID
-
GPS EMI Number → GPS installment/availability status
-
Vin Code → Vehicle identification number
-
Asset Valuation ID → Internal tracking ID
How to Use
View Details
-
Select an item from the list
-
Review all customer and vehicle details
💡 Tip:
Use this screen to quickly identify vehicles with GPS issues and take necessary follow-up actions.
Special case Screen
This screen allows users to view special cases. Contracts are treated as special cases when any of the predefined conditions are met. If a special case is identified during a customer visit, the submitted data will be displayed on the Special Cases screen.
- Marfia
- Third party
- Car broken
- Customer arrested / Passed away
- Seized by police
- Gps offline
- Other (assign to this filter when GPS Repair or installation)
Access Path
Special case details screen
Overview
User can view the full details about the special case.
Actions on the special cases.
If the special cases need to take legal action, the collection team need to mention it to take the legal actions. That is done in this section. For that need to specify Approved by the collection team as the status. After submission, the collection team user cannot change it. After submission, that data will be displayed in the legal screen.
Note Details Screen
Overview
The Note Screen allows staff to create and save notes related to customers, contracts, and follow-ups. It helps track important interactions and maintain proper records.After adding the note details, the note list will be updated
Access Path
Note Details Adding Form
After clicking this icon, the user can navigate to the note adding screen.
Overview
Provides input fields to create a new note linked to a customer and contract.
The user must complete and submit the above form to create a note. When the user starts typing a customer name in the Customer Name field, a list of matching customers is displayed, allowing the user to select the appropriate customer. After selecting the customer, the user must select the corresponding contract number.
Input Fields
1. Customer Name
-
Search and select a customer
-
Supports:
-
Customer name
-
Phone number
-
Loan ID
-
2. Contract Number
-
Dropdown or searchable field
-
Links note to a specific contract
3. Subject
-
Short title describing the note
4. Date
-
Default is current date
-
May be editable
5. Note Details
-
Main content of the note
-
Used for:
-
Call summaries
-
Customer updates
-
Follow-up actions
-
Action Button
Save Button
-
Label: Save
-
Function:
-
Stores the note
-
Links it to the selected customer and contract
-
How to Use
Create a Note
-
Open Note Details
-
Search and select a Customer
-
Select Contract Number
-
Enter a Subject
-
Verify or update the Date
-
Enter detailed information in Note Details
-
Tap Save
Validation Rules (Recommended)
-
Customer selection is required
-
Contract number is required
-
Subject should not be empty
-
Note details must not be empty
Success State
Error States
💡 Tip:
Use notes immediately after calls or customer visits to ensure accurate tracking and better follow-up management.
Staff Screen
Staff List
Each item represents a staff member.
The Staff Screen allows users to view and manage all staff members in the system. It provides a searchable list of staff and an option to add new users.
Header Section
Page Title
Staff
Description
Search Function
Search Bar
Allows users to search staff by:
-
Name
-
Phone number
Filter Options
Users can filter customers by status:
In the filter options, there are two main sections.
- Sales Team
- Collection Team
When the filter is Sales Team below filters can apply,
- G department
- Department
- Branch
- Unit
- Mini Unit
When the filter is Collection Team below filters can apply,
- G department
- Department
- Collection Unit
- collection tl
- collection
The above filters will display like this.
When the user role is admin
- The admin has both sales and collections and can apply all the filters mentioned above.
When the user role is gdept
- The gdept has both sales and collections and can apply all the filters mentioned above except G department.
When the user role is dept
- The dept has both sales and collections and can apply all the filters mentioned above except G department and department
When the user role is branch.
- Display only the sales team.
- Display the unit and Munit filters
When the user role is unit.
- Display only the sales team.
- Display the Munit.
When the user role is MUnit.
- Only the search bar filter can be applied.
When the user role is collection unit.
- Display only the collection team.
- Display the collection tl and collection filters
When the user role is Collection tl.
- Display only the collection team.
- Display the collection.
When the user role is Collection.
- Only the search bar filter can be applied.
Add Staff
Add Staff Button
Allows users to create a new staff account. That account will be reflected in LMS
Information Displayed
Each record shows:
-
Staff Name
-
Phone Number
How to Use
View Staff
-
Open the Staff section
-
Browse or search staff members
Add New Staff
-
Tap Add Staff
-
Fill in required details
-
Tap Save User
Add New User Screen
The Add New User Screen allows administrators to create new staff accounts by entering personal, role, and address details.
Personal Information
-
Name → Full name of staff
-
Phone → Contact number - mobile number need to start with 020XXXXXXXX
-
Email → Optional email address
-
Family Book → Additional identification
-
Birth Date → Date of birth
Role & Department
-
Role → Select user role
-
Department → Select department
Address
-
Address Unit → Street or unit
-
Province → Select province
-
City → Select city
-
Village → Select village
Security
-
Password → Minimum 8 characters (with uppercase & number)
-
Confirm Password → Re-enter password
Actions
Save User
Creates the new staff account after validation.
Navigation
Staff Details Screen
Header Section
Page Title
Staff
Description
View Staff Details
Basic Information
Displays personal details of the staff member:
-
Name → Full name of the staff member
-
Gender → Male or Female
-
Date of Birth → Staff member’s birth date
-
Family Book → Official identification/reference number
Contact Information
-
Phone → Contact number
-
Email → Email address
Roles
Shows the role assigned to the staff member.
Admin,gdept ,dept,
Departments
Displays the department the staff belongs to.
Example:
-
Legal
Address
-
Village → Village name
-
City → City name
-
Province → Province
Actions
Edit Staff
Allows users to update or modify staff information.
How to Use
View Staff Details
-
Open the Staff section
-
Select a staff member
-
View all details
Edit Staff
-
Tap Edit Staff
-
Update required fields
-
Save changes
Edit User Screen
The Edit New User Screen allows administrators to create a new staff account by entering personal, role, and address details.
Personal Information
-
Name → Staff full name
-
Phone → Contact number
-
Email → Email address
-
Family Book → Identification number
-
Birth Date → Date of birth
Role & Department
-
Role → Select staff role (e.g., Manager)
-
Department → Select department (e.g., Legal)
Address
-
Address Unit → House or unit number
-
Province → Select province
-
City → Select city
-
Village → Select village
Actions
Save User
Creates the new staff account after entering all required details.
Security
Reset Password
Option to reset or assign a password for the user.
Guarantor Screen
This screen allows the user to view the guarantor details for each contract
Access Path
Guarantor List
Each item represents a guarantor.
Filter Options
Users can filter guarantors by the following options:
In the filter options, there are two main sections.
- Sales Team
- Collection Team
When the filter is Sales Team below filters can apply,
- G department
- Department
- Branch
- Unit
- Mini Unit
When the filter is Collection Team below filters can apply,
- G department
- Department
- Collection Unit
- collection tl
- collection
The above filters will display like this.
When the user role is admin
- The admin has both sales and collections and can apply all the filters mentioned above.
When the user role is gdept
- The gdept has both sales and collections and can apply all the filters mentioned above except G department.
When the user role is dept
- The dept has both sales and collections and can apply all the filters mentioned above except G department and department
When the user role is branch.
- Display only the sales team.
- Display the unit and Munit filters
When the user role is unit.
- Display only the sales team.
- Display the Munit.
When the user role is MUnit.
- Only the search bar filter can be applied.
When the user role is collection unit.
- Display only the collection team.
- Display the collection tl and collection filters
When the user role is Collection tl.
- Display only the collection team.
- Display the collection.
When the user role is Collection.
- Only the search bar filter can be applied.
Information Displayed
Each record shows:
- Contract Number
- Customer name
- Phone numebr
How to Use
View Guarantor Details
- Open the side menu
- Select guarantor
Guarantor Details Screen
This screen displays the guarantor details of the contract,
- Guarantor name
- phone number
- Nic/ID
- House number
- address unit
- village
- city
- province
- Contract number
How to Use
View Guarantor Details
- Select a guarantor from the list
- Review all guarantor details
Offer Loan Screen
The Offer Loan Screen allows staff to view existing loan offers and create new loan applications for customers.
Search Function
Search Bar
Allows users to search by:
- Contract number
- Loan ID
Main Action
Offer New Loan
Loan List
Each item represents a loan offer.
Example:
Khamla Vong
SME Car
12000 USD
Active
Information Displayed
Each record shows:
- Loan Number
- Customer Name
- Loan Type
- Loan Amount
- Status
Status Types
Common statuses include:
- Active → Loan is currently active
- Pending Approval → Waiting for approval
- Pending Disbursement → Approved but funds not released
- Pending → Still in process
- Not Pending → No pending actions
How to Use
View Loan
- Open the Offer Loan tab
- Browse or search records
- Tap a loan to view details
Offer Loan Screen
The Create Offer Loan Screen allows staff to create a new loan offer by entering customer and financial details.
Form Fields
Customer
Search customer by name or phone number
Customer Monthly Income
Enter total monthly income
Customer Monthly Expenditure
Enter monthly expenses
Customer Monthly Profit
Automatically calculated
Contract Type
Select loan type (e.g., SME Car)
Loan Amount
Enter loan value
Currency
Select currency:
- USD
- THB
- LAK
Contract Date
Select the loan start date
Action
Save Offer
Saves the new loan application
How to Use
Create Loan Offer
- Tap Offer New Loan
- Fill in all required fields
- Tap Save Offer
- Loan will be added to the list
Offer Loan Details Screen
The Offer Loan Details Screen shows full information about a selected loan and allows staff to take actions.
Loan Details
Displays:
- Loan Number
- Contract Type
- Status
- Created Date
- Contract Date
Customer Information
- Customer Name
- Customer ID
Financial Information
- Loan Amount
Actions
Advance Stage
Moves the loan to the next stage
Log Call
Records customer communication
How to Use
View Details
- Select a loan from the list
- Review all information
Update Loan
- Tap Advance Stage
- Update progress
- Save changes
Log Call
- Tap Log Call
- Enter details
- Save
Navigation
Location Screen
The Location Screen allows staff to view and manage collection locations linked to contracts. Users can search, add, and update location details.
Search Function
Search Bar
Allows users to search by:
- Contract number
- Address
Main Action
Add Location
Location List
Each item represents a saved location.
Example:
123 Main Street, Vientiane, Laos
Information Displayed
Each record shows:
- Contract Number
- Address
How to Use
View Locations
- Open the Location screen
- Browse or search locations
- Tap edit icon to modify
Add Location Screen
The Add Location Screen allows staff to create or update a collection location for a contract.
Form Fields
Contract Number
Enter or select the contract number
Example:
Address
Enter the full collection address
Example:
Action
Save Location
Saves the location details to the system
How to Use
Add Location
- Tap Add Location
- Enter contract number
- Enter address
- Tap Save Location
Edit Location
- Tap edit icon from list
- Update details
- Tap Save Location
Navigation
Profile Screen
The Profile Screen allows users to view their personal account details and manage their login credentials, including updating their password.
Profile Information
Displays user account details:
- Full Name → User’s registered name
- Role → User role in the system (e.g., Sales)
- Mobile Number → Registered phone number
- Email Address → User’s email
Change Password Section
Allows users to update their account password.
Form Fields
Current Password
Enter your existing password
New Password
Enter a new password
Confirm New Password
Re-enter the new password for confirmation
Visibility Icon
Allows users to:
- Show password
- Hide password
Action
Update Password
Saves and updates the new password
How to Use
View Profile
- Open the Profile screen
- Review your account details
Change Password
- Enter Current Password
- Enter New Password
- Confirm the new password
- Tap Update Password
Security Tips
- Use a strong password
- Do not share your credentials
- Change your password regularly
Navigation
Capture Screen
The Record Collection (Capture) Screen allows staff to record payment collections by capturing proof (image/file) and entering transaction details such as contract number, amount, and payment date.
Image Upload Section
Choose Image
Users can attach proof of collection using:
- Camera → Capture image directly
- File → Upload from device
File Status
Displays whether a file has been attached.
Form Fields
Contract Number
Enter the contract number related to the payment
Select Currency Type
Choose one:
- USD
- THB
- LAK
Amount
Enter the collected amount
Paid Date (ISO)
Select the payment date
Example:
Action
Save
Saves the collection record to the system
How to Use
Record Collection
- Upload image using Camera or File
- Enter Contract Number
- Select Currency Type
- Enter Amount
- Select Paid Date
- Tap Save
Notes
- Always attach proof of payment
- Ensure contract number is correct
- Verify amount before saving
Navigation
Task Screen
The Task Screen allows staff to view, filter, and manage assigned tasks related to payments and follow-ups.
Search Function
Search Bar
Allows users to search tasks by:
- Contract number
Filters
Users can filter tasks based on their role.
The filters above are displayed based on the user's role.
When the role is,
- Admin can view all the filters.
- g_dept, can all filters except the g department
- dept, can collection unit, collection tl and collection
- collection_unit can view the collection tl and collection
- Collection TL, can view the collectionThe
- collection can only see the search filters,
There are additional filters available in the filter section,
- Delay This Month: Next due date is 0–30 days overdue.
- Last Month Delay: Next due date is 30–60 days overdue.
- Two-Month Delay: Next due date is 60–90 days overdue.
- OA Contract: Next due date is more than 90 days overdue.
Task List
Each item represents a staff task.
Information Displayed
Each record shows:
- Customer Name
- Mobile Number
- contract number
- contract type
Pagination
- Prev → Go to previous page
- Next → Go to next page
- Displays current page (e.g., Page 1 of 3)
How to Use
View Tasks
- Open the Task screen
- Use filters to narrow results
- Search if needed
- Select a task to view details
Task Details Screen
The Task Details Screen provides complete information about a selected task and allows staff to take follow-up actions.
Task Information
Displays:
- Customer Name
- Mobile Number
- Contract Type
- Contract Number
- Fully Paid Date
- Next Due Date
- Gurantor details
- Collateral details
Actions
Call Screen Customer
The Latest Details
This section displays the last call details with the customer.
The form below is the current call data, adding screen. The form needs to be added below the details.
- Exceptional case
- Remark for the exceptional case
- Gps status
- Remark for the GPS status
- payment promise date
- remark for the payment promise date.
Promise Dates
Set or update customer promised payment dates
Customer Visit
Visit the customer's home details adding
This data will be added to the special case details screen. After clicking the customer visit, the user will navigate to the customer visit screen.
After a visit to the customer's home, the following details need to be submitted
- Contract number
- where to visit (Visited to)
- Visited result
- Who did you meet
- Visited location
- visited remark
- The visited reason - this section has two options.
- For GPS repair
- Special Cases
Select one of them and save. After saving these details, the user can view them in the special case screen.
How to Use
Manage Task
- Select a task from the list
- Review task information
- Choose an action
Introduction
Introduction
What is the LALCO Staff App?
Brief overview of the app
LALCO Staff App is a mobile application designed for LALCO employees to manage their daily work activities efficiently. It allows staff to access important information, manage assigned tasks, and update work-related data directly from their smartphones. The app helps employees stay connected with company systems anytime and anywhere, improving productivity and communication.
Key features at a glance
- Task management and tracking
- View and update contract details
- Customer information access
- Sales activity updates
- Real-time notifications and alerts
- Secure staff login
Who should use this app
This app is for:
- LALCO staff