# Task Screen
[](http://wiki.lalco.la/uploads/images/gallery/2026-03/8e397571-a06b-4e0f-8a45-4942ac4b5b76.jpg)
The **Task Screen** allows staff to view, filter, and manage assigned customer tasks related to payments and follow-ups.
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# Search Function
### Search Bar
Search by task
Allows users to search tasks by:
- Customer name
- Task-related details
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# Filters
### Time Filters
- **Delay This Month** → Tasks delayed in current month
- **Delay Last Month** → Tasks delayed in previous month
- **OA Contract** → Tasks related to OA contracts
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### Payment Filters
- **All** → Show all tasks
- **Paid** → Completed payments
- **Not Paid** → Pending payments
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# Task List
Each item represents a customer task.
### Example:
Emasha Perera
Mobile Number: 02023848344
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### Information Displayed
Each record shows:
- **Customer Name**
- **Mobile Number**
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# Pagination
- **Prev** → Go to previous page
- **Next** → Go to next page
- Displays current page (e.g., Page 1 of 3)
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# How to Use
### View Tasks
1. Open the **Task screen**
2. Use filters to narrow results
3. Search if needed
4. Select a task to view details
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# Task Details Screen
[](http://wiki.lalco.la/uploads/images/gallery/2026-03/6b013d28-7f2a-43a8-8f33-72c04fc9589d.jpg)
The **Task Details Screen** provides complete information about a selected task and allows staff to take follow-up actions.
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# Task Information
Displays:
- **Customer Name**
- **Mobile Number**
- **Contract Type**
- **Contract Number**
- **Fully Paid Installment Date**
- **Next Due Date**
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# Actions
### Call Screen Customer
Initiates customer follow-up or call process
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### Promise Dates
Set or update customer promised payment dates
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### Reassign Task
Assign task to another staff member
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# How to Use
### Manage Task
1. Select a task from the list
2. Review task information
3. Choose an action:
- Call customer
- Set promise date
- Reassign task
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# Navigation
Task List → Select Task → View Details → Take Action