# No.1 Auto

The No.1 Auto module is designed to manage the end-to-end process of vehicle recovery (repossession), evaluation, auctioneer management, and final settlement or litigation for non-performing loan contracts.

#### 1. Car to No.1 Auto Case Outline

Once a contract is flagged for recovery, a case outline is created. This section provides a comprehensive overview of the financial standing of the loan at the time of recovery.

- **Loan Detail:** Displays the contract number, customer contact information, and occupation.
- **Financial Summary:** Includes the total loan amount, interest rate, number of payments, and current outstanding balances (Principal, Interest, and Penalties).
- **Got Car Information:** Records the date the vehicle was recovered, the collection staff responsible, and the storage location.
- **Reporting:** Users can generate printouts for the above details in documents.

#### 2. Ringi Information

This stage records the physical recovery of the asset and the internal approval (Ringi) details.

- **Ringi Information:** Tracks the internal approval workflow, including:
    
    
    - **Staff In-charge:** The officer managing the case.
    - **Sale/Checker/Collection:** Assignment of specific staff members for the resale process.
- **Contact & Asset Investigation:** Evaluates if the customer or guarantor can still be contacted and identifies any other known assets (land or other property) for potential recovery.

#### 3. The Auctioneer (Buyer Management)

To ensure the best recovery value, multiple bids are tracked in the Auctioneer section.

- **Top Buyers:** A list of potential shops or individuals providing quotes.
- **Data Points:** Tracks the shop/person name, contact info, buying/selling price, currency, and the deadline for the offer.
- **Ranking:** The system allows ranking offers into five categories to determine the best outcome:
    
    
    - **S**: Sell for a profit.
    - **A**: Sell for the principal and interest.
    - **B**: Sell for the principal only.
    - **C**: Sell for 60% or more of the principal.
    - **F**: Sell for 40% or less of the principal.

#### 4. Evaluation & Final Pricing

Before a sale is finalized, a price comparison is conducted.

- **Price Assessment:** Compares the "Price should be" (internal valuation) against "Price from FB" (market value from social media/Facebook) to ensure competitive pricing.
- **Negotiation History:** Records all communication with the customer regarding the remaining debt after the car is sold.

#### 5. Repair Information

If the recovered vehicle requires maintenance to increase its resale value:

- **Repair Details:** If it is a repair or not (Yes/No), Records whether repairs are needed, the total cost, currency, the staff in charge and, the details of repairable
- **Documentation:** Allows for the upload of repair invoices or photos of the vehicle's condition.

#### 6. Negotiation 

- This section manages direct communication with involved parties.
    
    
    - **Negotiation Types**: Includes **Call**, **Visit**, or **Come to office**.
    - **Parties Involved**: Negotiations can be held with the **Customer**, **Guarantor**, **Family**, or a **3rd party**.
        
        
        - For 3rd parties, details such as **relationship, name,** and **phone number** are required.
    - **Contact Met**: Tracks whether the contact was successfully met (Yes/No).
    - **Negotiation Results**: Outcomes include "**Will return**," "**Will sell by customer**," "**Agree to sell and will pay the remaining amount**," "**Agree to sell and not willing to pay the remaining**," or "**Not willing to pay & depend on LALCO**".
    - **History**: Users can view and export the full negotiation history.


#### 7. Credit Settlement 

After the vehicle is sold, the system calculates the remaining financial gap.

- **Credit Information after Sold Out**:
    
    
    - Calculates the deficit (sale price compared to remaining principal).
    - Tracks the percentage of loss against the total outstanding debt.
    - Determines the final recovery status ranking.
- **Status Updates**: There are seven available statuses:
    
    
    - **Pending**, **On sale**, **Return**, **Sold out**, **Broken**, **Lalco Office**, and **Litigation**.
- **Information Sections (Broken / Lalco Office / Litigation)**: For these statuses, final comments and notes are recorded before clicking **Approve** to move the case forward or send it to the legal department.

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### Key Actions

- **Save:** Commits the current information in a specific section.
- **Export:** Allows downloading negotiation and case histories.
- **Approve/Cancel:** Finalizes the litigation or settlement process.