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Guarantor Screen

Reassigned TasksGuarantor Screen

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TheThis Reassigned Tasks Screenscreen allows usersthe user to view tasksthe thatguarantor have been reassigned between sales staff. It shows both previous and current sales personsdetails for each contract.contract


Access Path

Side menu -> Guarantor

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TaskGuarantor List

Each item represents a reassigned task.guarantor.

Example:Filter Options

Users

can
filter
guarantors
by
the
following
options:

In

the
filter
Contract:options, CN100245there are two main sections.

  • Sales Team
  • Collection Team

When the filter is Sales Team below filters can apply,

  • G department
  • Department
  • Branch
  • Unit
  • Mini Unit

When the filter is Collection Team below filters can apply,

  • G department
  • Department
  • Collection Unit
  • collection tl
  • collection

The above filters will display like this. 

When the user role is admin 

  • The admin has both sales and collections and can apply all the filters mentioned above.
    Previous
  • Sales:
Kamal

When Pererathe
Currentuser Sales:role Nimalis Silva

gdept

  • The
  • gdept
    has
    both
    sales
    and
    collections
    and

    can
    apply
    all
    the
    filters mentioned above except G department.

    When the user role is dept

    • The dept has both sales and collections and can apply all the filters mentioned above except G department and department

    When the user role is branch.

    • Display only the sales team.
    • Display the unit and Munit filters

    When the user role is unit.

    • Display only the sales team.
    • Display the Munit.

    When the user role is MUnit.

    • Only the search bar filter can be applied.

    When the user role is collection unit.

    • Display only the collection team.
    • Display the collection tl and collection filters

    When the user role is Collection tl.

    • Display only the collection team.
    • Display the collection.

    When the user role is Collection.

    • Only the search bar filter can be applied.

    Information Displayed

    Each record shows:

    • Contract Number
    • PreviousCustomer Salesname Person
    • CurrentPhone Salesnumebr Person

    How to Use

    View ReassignedGuarantor TasksDetails

    1. Open the Reassignedside Tasks sectionmenu
    2. BrowseSelect the list of tasks
    3. Tap a task to view more detailsguarantor


    Reassign TaskGuarantor Details Screen

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    WhatsApp Image 2026-06-30 at 9.31.32 AM.jpeg

    TheThis Reassignscreen Task Details Screen shows detailed information about a specific reassigned task, includingdisplays the reasonguarantor fordetails reassignment.

    of
    the

    Task Details Section

    Displays key information:contract,

    • TaskGuarantor IDname → Unique task identifier
    • Contractphone Number → Related contractnumber
    • Previous Sales PersonNic/ID
    • CurrentHouse Sales Personnumber
    • Reasonaddress unit
    • Explanation
    • village
    • for
    • city
    • reassignment
    • province
    • Contract number

    Example:

    Task ID: 1
    Contract Number: CN100245
    Previous Sales Person: Kamal Perera
    Current Sales Person: Nimal Silva
    Reason: Customer requested change


    How to Use

    View TaskGuarantor Details

    1. Select a taskguarantor from the list
    2. Review all reassignmentguarantor details

    Navigation

    Reassigned Tasks → Select Task → View Details