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Car Dealer Shop
The Car Dealer Shop module is a dedicated management tool for registering and maintaining a database of external automotive partners. This module allows for the detailed tracking of shop locations, financial details, and specific contact personnel. 1. Addin...
No.1 Auto
The No.1 Auto module is designed to manage the end-to-end process of vehicle recovery (repossession), evaluation, auctioneer management, and final settlement or litigation for non-performing loan contracts. 1. Car to No.1 Auto Case Outline Once a contract ...
Introduction
What is LALCO Staff App? Brief overview of the app LALCO Staff App is a mobile application designed for LALCO employees to manage their daily work activities efficiently. It allows staff to access important information, manage assigned tasks, and update work...
Login Screen
The Login Screen allows authorized staff members to access the LALCO Staff application. From here, employees can log in to manage customers, track collections, and process loan applications. Screen Fields Email Address Users must enter their registere...
Home Screen
The Home Screen is the main screen of the LALCO Staff application. It provides agents with a quick overview of their daily tasks, collections, and customer activities. From this screen, staff members can quickly access important features such as logging c...
Sales Screen
The Sales Screen allows staff to view and manage all loan sales within the system. It provides a searchable and filterable list of sales records, helping agents track loan statuses and customer applications efficiently. Header ...
Legal Screen
The Legal Screen allows staff to view and manage all legal cases related to customers and contracts. It provides a searchable and filterable list of legal records. Header Section Page Title Legal Description View Your Legal Lis...
Customers Screen
The Customers Screen allows staff to view and manage all customers in the system. It provides a searchable list, filter options, and quick access to customer details. Header Section Page TitleCustomers DescriptionView your customer list and manage custo...
Team Dashboard Screen
The Team Dashboard Screen provides a quick overview of team performance, task distribution, and case analytics. It helps staff monitor daily progress, track workloads, and identify top performers. Header Section Date Indicator Displays the current wo...
GPS Offline Screen
The GPS Offline Screen allows staff to view and manage contracts where GPS tracking is unavailable. It helps agents identify and review affected vehicles and customer details. Access Path Menu → GPS Offline ...
Call History Screen
The Call History Screen allows staff to view and track all logged customer calls, including call duration and date. This helps monitor communication history and follow-ups. Access Path Home → Call History ...
Note Details Screen
Overview The Note Details Screen allows staff to create and save notes related to customers, contracts, and follow-ups. It helps track important interactions and maintain proper records. Access Path Home→ Add Note ...
Staff Screen
The Staff Screen allows users to view and manage all staff members in the system. It provides a searchable list of staff and an option to add new users. Header Section Page Title Staff Description View Your Staff List ...
Reassigned Tasks Screen
Reassigned Tasks Screen The Reassigned Tasks Screen allows users to view tasks that have been reassigned between sales staff. It shows both previous and current sales persons for each contract. Task List Each item represents a reassigned task. Example:...
Location Screen
The Location Screen allows staff to view and manage collection locations linked to contracts. Users can search, add, and update location details. Search Function Search Bar Search by contract number or address... ...
Offer Loan Screen
The Offer Loan Screen allows staff to view existing loan offers and create new loan applications for customers. Search Function Search Bar Search by contract number Allows users to search by: Cont...
Profile Screen
The Profile Screen allows users to view their personal account details and manage their login credentials, including updating their password. Profile Information Displays user account details: Full Name → User’s registered name Role → User role in th...
Capture Screen
The Record Collection (Capture) Screen allows staff to record payment collections by capturing proof (image/file) and entering transaction details such as contract number, amount, and payment date. Image Upload Section Choose Image Users can attach proo...
Task Screen
The Task Screen allows staff to view, filter, and manage assigned customer tasks related to payments and follow-ups. Search Function Search Bar Search by task Allows users to search tasks by: Custome...
Approval System - Employee User Manual
1. Introduction The Approval System is an internal workflow management tool designed to streamline the submission, tracking, and management of various organisational requests. This system allows employees to submit formal requests (such as Expense or Leave ap...